Patient Services

Patient Rooms

Patient Rooms

Room 2023 Eng

Remarks:

  • Prices are included Room Fee, Nursing Care, 3 Meals for Patient, Hospital Fee per day.
  • Prices are not include Doctor Fee, Medicines, Medical Supplies, Labs, Imagings, Physical Therapy and Home Medicines)
  • Hospital Reserves full right to make final decisions without prior notice. 

 

Fore more information

  • Tel: 02-282-1100
  • Admitting Department - ext. 100,
  • Patient Business Department - ext. 159
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Admission Procedures

Admission Procedures

Admission Procedures

Admission Procedures

Please bring with you the following documents to facilitate proper and expedient admission:

  • Thailand identity card (NRIC)
  • Passport if not a Thai citizen
  • Your doctor’s referral letter and guarantee letter (GL) / employee ID card / deposit for self-pay
  • Appointment card

Please be punctual for the admission appointment. The appointment time is arranged so that ample time is given for proper preparation to facilitate better care.

When you arrive, please check with the receptionist (Front Desk) who will then complete your registration / admission, confirm your room assignment and finalise the financial arrangements. Our staff will escort you to your room.

In urgent cases, you may be admitted directly to your room, and our staff will process your registration / admission. In such a case, your next-of-kin or relative may provide assistance.

Financial Arrangements

You will be expected to pay a deposit based on your anticipated expenses upon your admission. This will be credited against your final bill upon discharged.

Patients confined for long periods will receive regular statements which must be paid.

Any enquiries pertaining to your billing / payment should be discussed with Patient Financial Services Officers.

If surgery is required, the Patient Financial Services Officers will provide an estimated cost. The amount is to be paid prior to the surgery.

You may settle your bills by cash, banker’s cheque or credit card. Cheques should be made payable to ‘Bangkok Adventist Hospital’. Amex, JCB, Mastercard and Visa credit cards are accepted.

All payment must be made at the cashiers’ counters. Please do not pay anybody soliciting payment for your account in the hospital. Do not accept the offer from anybody whom you do not know to settle your payment on your behalf.

If in doubt, please inform the hospital staff who will make arrangements with the Patient Financial Services for you.

 

For inquires:

Patient Business Department
Tel: 02-282-1100 ext. 159
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

International Patient Services

International Patient Services

International Patient Services

"We Care International"

Our dedicated team seamlessly combines your medical needs, individual preferences and cultural, linguistic and religious expectations into a tailored experience that makes Mission Hospital feel as close to home as possible.

International Patient Services

  • Hotel, Guest room and Apartments reservation service
  • Embassy assistance
  • International insurance coordination and international medical coordinators
  • Interpreter & Translation Assistance
  • Out-of-hospital assistance by nurses and professional staff
  • Tour and transportation arrangement
  • Accept online payment service
  • Business center for overseas calls and faxing
  • Medical consultation and advice via internet
  • Coordinate and assist with international insurance providers

 

For inquires: 

International Patient Relations Department
Tel: 02-282-1100  ext. 595
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Insurance Providers

Insurance Providers

Insurance Providers

Insurance Providers

 

Claiming Procedures

Claiming Processes for Inpatiens

claim inpatient

Remark:
Deposit is required in case the guarantee letter is not received at the time of admission.

 

 

Claiming Processes for Out-Patients

claiming procedure

Remark:
If the insurance provider has not contracted with Mission Hospital, the patient is required to pay the hospital bill upon completion of service.

 

 

For more inquires:

Patient Business Department
Tel: 02-282-1100 ext. 159
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Patient's Right

Patient's Right

Patient's Rights

Declaration of Patient's Right

  • Every patient has the basic rights to receive health service as have been legally enacted in the Thai Constitution BE 2540.
  • The patient is entitled to receive full medical services regardless of their status, race, nationality, religion, social standing, political affiliation, sex, age, and the nature of their illness from their medical practitioner.
  • Patients who seek medical services have the rights to receive their complete current information in order to thoroughly understand about their illness from their medical practitioner. Furthermore, the patient can either voluntarily consent or refuse treatment from the medical practitioner treating him/her except in case of emergency or life threatening situation.
  • Patients at risk, in critical condition or near death, is entitled to receive urgent and immediate relief from their medical practitioner as necessary, regardless of whether the patient requests assistance or not.
  • Patient has the rights to know the name, surname, and the specialty of the practitioner under whose care he/she is in.

 

  • It is the rights of the patient to request a second opinion from other medical practitioner in other specialties, who is not involved in the immediate care of him/her as well as the right to change the place of medical service or treatment, as requested by the patient without prejudice.
  • The patient has the right to expect that their personal information are kept confidentially by the medical practitioner, the only exception being in cases with the consent of the patient or due to legal obligation.
  • The patient is entitled to demand complete current information regarding his role in the research and the risks involved in order to make decisions to participate in/or withdraw from the medical research being carried out by their health care provider.
  • The patient has the right to know or demand full and current information about their medical treatment as appeared in the medical record as requested. With respect to this, the information obtained must not infringe upon other individual's rights.
  • The father, mother, or legal representative may use their rights in place of a child under the age of eighteen or who is physically or mentally handicapped wherein they could not exercise their own rights.

 

 

For inquires:

Patient Business Department
Tel: 02-282-1100 ext. 159
Email: pThis email address is being protected from spambots. You need JavaScript enabled to view it.